Quite Frankly & Co.

Frequently Asked Questions

HOW DOES IT ALL WORK?

We are a BYO bar service, so you supply the alcohol & mixers and non-alcoholic drinks, and we supply our fully qualified & trained bar staff, fridge, ice, glassware plus all bar equipment necessary to serve delicious drinks to your guests from the Quite Frankly Mobile Bar. We do require that your drinks and alcohol are chilled before we arrive, then we make sure your drinks are kept cool in our fridges, ice baskets etc, ensuring that they are icy cold for your guests. For larger events, we may need to use on-site refrigeration such as a hire cool-room also.

CAN YOU SUPPLY THE ALCOHOL?

Yes, we absolutely can! Quite Frankly & Co. is fully licensed as on premise liquor license.

DO YOU NEED POWER?

Only for our Quite Frankly & Co. Mobile Bar! We can plug into a power outlet via an extension lead or if there is no power at your venue or property, we can run off a generator for an additional cost. Please let us know at the time of booking if a generator will be required.

WHERE ARE YOU LOCATED?

We are located in Port Macquarie, NSW, but we travel anywhere on the Mid North Coast to the Hunter Valley. Please contact us for a quote.

DO YOU OFFER TABLE SERVICE?

Yes, we sure do! 

We can have staff serving drinks to the table while your guests are seated, and we also offer tray service, where our staff walk around trays of beverages to offer your guests. We bring additional staff to cater for table service so there is an additional charge. Please contact us for a quote on this.

Something to consider is that when we serve drinks straight from our Quite Frankly & Co. Mobile Bar it does encourage guests to get up from their table & seats and to mingle/engage with each other while getting the full experience of our bar. We don't just provide drinks but also a full unique experience.

Our staff walk around your event throughout the booking to collect empty glasses and bottles.

ARE YOU INSURED?

Yes, we have Public Liability Insurance to protect you and your guests. If your venue requires a copy, please let us know when booking and we can send it over.

CAN WE DECORATE THE QUITE FRANKLY & CO. MOBILE BAR?

Yes, you absolutely can! The Quite Frankly & Co. Mobile Bar is there to enhance your event and look stunning. We are also more than happy to work with you or your stylist to make sure your vision comes to life!

HOW DO I MAKE A BOOKING OR REQUEST A QUOTE?

To make a booking or find out more information, please contact us through our contact page.

WHO TAKES CARE OF THE SETUP & PACK DOWN?

We take care of all of this for you. We aim to make your day as stress-free and fun as possible! We arrive 1 hour early to allow plenty of time to set up before our service time starts, and this set up and pack down time is complimentary!

WHAT IF OUR WEDDING OR EVENT IS IN THE PARK?

For events in a park or public place, it is your responsibility to take care of any bookings or required licenses/applications with council. We will need to ensure that there is adequate access to the caravan.

WHAT HAPPENS IF IT RAINS ON THE DAY?

We still show up and provide our normal amazing service in rain, hail or shine. We cannot offer refunds due to bad weather.

DO YOU REQUIRE A DEPOSIT?

Yes, we do require a 50% non-refundable deposit to secure your date and booking within 30 days of receiving your quote. We cannot secure any dates until this deposit is paid.

Once your deposit is paid and your date is secured, we cannot refund your deposit.